Have you ever had someone react emotionally to an email you sent and catch you completely off-guard? Did you ever re-read and re-write the same email eleventy-million times before hitting 'send'? Do you want to communicate more effectively and not damage your relationships at work and otherwise? Watch this short video blog (vlog) to learn the common mistake many leaders and team members make when choosing email as their mode of communication when it comes to important conversations. Learn the science behind the negative reactions people often have to your carefully crafted emails and how to prevent these situations from happening. Improve your communication effectiveness and become a better leader.