What the FFF? Or, how to avoid triggering Fight, Flight, or Freeze responses in others

What the FFF? Or, how to avoid triggering Fight, Flight, or Freeze responses in others

Our brains are wired to avoid threats and to react to perceived threats by Fight, Flight, or Freeze: fighting them, fleeing from them, or sometimes freezing from the shock of them. This threat response is not limited just to physical danger and has been shown to occur in social and work settings. In this post, I explain the science behind these threat responses and show you how to avoid triggering this kind of social threat response and get more rational, better quality, and less disruptive responses to your work interactions.

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Digital Storytelling for All!

Digital Storytelling for All!

Check out my latest post on the ASTD Links newsletter (of which I am a field editor) titled "Digital Storytelling: Why All Employees Could Be Generating Video and Audio Content". In it, I discuss one creative and immediately available way to develop employees outside the training classroom and outside the box: turn them into what I call digital storytellers. What does that mean? You send them on ...

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Six Principles of Effective Communication

Six Principles of Effective Communication

We all have relationships in which we communicate with ease, and others in which we feel like we’re “walking on eggshells” – always careful with our words, trying not to offend or create a defensive response. It’s natural to have different levels of communication chemistry with different personalities and there’s no way to fully level the playing field. Yet, it’s also possible to reduce the likelihood of defensiveness and to increase our success when we communicate with just about anyone, anywhere. Here are six principles that can help you communicate more effectively: ...

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Do you have the right mindset for effective feedback?

Do you have the right mindset for effective feedback?

Giving and receiving feedback can sometimes backfire - we've all experienced it. One of the 'tricks' to giving and receiving feedback effectively starts BEFORE you even open your mouth or begin the conversation: it starts with your mindset and the context of the relationship between the feedback conversation partners. In my latest vlog (video blog), I help you recognize both the right mindset and the proper context for giving feedback in a way that's better received.

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3.5 Ideas for Building Trust (even if it’s virtual)

3.5 Ideas for Building Trust (even if it’s virtual)

Trust is a tricky subject. It comes up a lot in my conversations with leaders and teams because it is extremely complex and there are lots of obstacles in the way of building trust. I just put the final touches on a full-day workshop solely on this subject for one of my clients, and thought I’d share 3.5 great ideas that may help you increase your ability to generate and sustain trust with others.

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