The most powerful question all facilitators must ask

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The most powerful question all facilitators must ask

Earlier this year, ATD invited me to be a guest expert and create a series of instructional videos where I share insider tips from my 25+ year career in talent development.

In this one, I explain the one powerful question all facilitators must ask.

Whether you're facilitating a meeting, a client presentation, or a training or learning session or workshop, you're trying to engage your audience to actively participate. To be a truly engaging facilitator, you want to ensure you invite your audience members to ask questions and actively participate.

But HOW you ask for their questions -- that's something I want to get you to think about today.

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It takes two to tango: Rebuilding trust starts with one question

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It takes two to tango: Rebuilding trust starts with one question

Last week, while I was facilitating a ‘Building Trusting Relationships in the Workplace’ workshop for one of my clients, a participant had an epiphany.

We were discussing how to build trust and repair broken trust.

This outspoken learner piped up about a damaged workplace relationship and the problems with the other person in it.

So I asked her this question that stopped her dead in her tracks…

I’ll share this question with you here, but let’s first talk about trust building.

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Six Principles of Effective Communication

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Six Principles of Effective Communication

We all have relationships in which we communicate with ease, and others in which we feel like we’re “walking on eggshells” – always careful with our words, trying not to offend or create a defensive response. It’s natural to have different levels of communication chemistry with different personalities and there’s no way to fully level the playing field. Yet, it’s also possible to reduce the likelihood of defensiveness and to increase our success when we communicate with just about anyone, anywhere. Here are six principles that can help you communicate more effectively: ...

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