Don't make this nonverbal communication mistake [vlog]

Don't make this nonverbal communication mistake [vlog]

Nonverbal communication is absolutely critical to successful interactions when there's any potential for misunderstanding. But as I explain in the short vlog, there’s still a possibility of miscommunication even when you include the nonverbal. I share a personal (painful) story about a time when I learned this the hard way. (And why is there a knife in this video?…). So please watch, enjoy, and learn about how to avoid this nonverbal communication mistake.

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Why email sucks (for really important conversations) [vlog]

Why email sucks (for really important conversations) [vlog]

Have you ever had someone react emotionally to an email you sent and catch you completely off-guard? Did you ever re-read and re-write the same email eleventy-million times before hitting 'send'? Do you want to communicate more effectively and not damage your relationships at work and otherwise? Watch this short video blog (vlog) to learn the common mistake many leaders and team members make when choosing email as their mode of communication when it comes to important conversations. Learn the science behind the negative reactions people often have to your carefully crafted emails and how to prevent these situations from happening. Improve your communication effectiveness and become a better leader.

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7 Surefire Tricks for Being a More Engaging Communicator

7 Surefire Tricks for Being a More Engaging Communicator

Whether in casual conversations or business presentations, one-on-one or with a group, getting others to be drawn into and engaged with you is important if you want to get your message across successfully and leave them wanting more. Here are seven surefire tricks that will help you be a people magnet and become more engaging in your communication interactions:

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Handshaking: What is it good for? [Part 3 of 3]

Handshaking: What is it good for? [Part 3 of 3]

Have you ever stopped to think about the practice of shaking hands with people we meet in business functions and meetings? Why do we do it? Does it still make sense in this day and age? And do the rules about the proper protocol for how to shake hands still hold or should they be revised with time and progress in our society? Do other societies and cultural groups also use this practice and do the same norms apply there (as my friend Marina Kraus asked me)? My colleague Larry Straining added: “Is there an appropriate order (or hierarchy) for shaking hands in a group. Right to left? Ladies first? Age? Position?”

In this three-part series on handshaking, I will attempt to answer some of the questions that abound about the practice of handshaking in business. In Part 1, we’ll review why we shake hands in the first place, what your handshake says about you, and consider whether we should keep shaking hands or quit this practice altogether. In Part 2, we’ll explore whether handshaking is culture-specific or universal. And in Part 3, we’ll examine what other options we have and a list of Do’s and Don’ts to help us all practice proper handshaking protocol (say that three times fast ;) ).

Read Part 3 now...

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Handshaking: What is it good for? [Part 2 of 3]

Handshaking: What is it good for? [Part 2 of 3]

Have you ever stopped to think about the practice of shaking hands with people we meet in business functions and meetings? Why do we do it? Does it still make sense in this day and age? And do the rules about the proper protocol for how to shake hands still hold or should they be revised with time and progress in our society? Do other societies and cultural groups also use this practice and do the same norms apply there (as my friend Marina Kraus asked me)? My colleague Larry Straining added: “Is there an appropriate order (or hierarchy) for shaking hands in a group. Right to left? Ladies first? Age? Position?”

In this three-part series on handshaking, I will attempt to answer some of the questions that abound about the practice of handshaking in business. In Part 1, we’ll review why we shake hands in the first place, what your handshake says about you, and consider whether we should keep shaking hands or quit this practice altogether. In Part 2, we’ll explore whether handshaking is culture-specific or universal. And in Part 3, we’ll examine what other options we have and a list of Do’s and Don’ts to help us all practice proper handshaking protocol (say that three times fast ;) ).

Read Part 2 now...

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Handshaking: What is it good for? [Part 1 of 3]

Handshaking: What is it good for? [Part 1 of 3]

Have you ever stopped to think about the practice of shaking hands with people we meet in business functions and meetings? Why do we do it? Does it still make sense in this day and age? And do the rules about the proper protocol for how to shake hands still hold or should they be revised with time and progress in our society? Do other societies and cultural groups also use this practice and do the same norms apply there (as my friend Marina Kraus asked me)? My colleague Larry Straining added: “Is there an appropriate order (or hierarchy) for shaking hands in a group. Right to left? Ladies first? Age? Position?”

In this three-part series on handshaking, I will attempt to answer some of the questions that abound about the practice of handshaking in business. In Part 1, we’ll review why we shake hands in the first place, what your handshake says about you, and consider whether we should keep shaking hands or quit this practice altogether. In Part 2, we’ll explore whether handshaking is culture-specific or universal. And in Part 3, we’ll examine what other options we have and a list of Do’s and Don’ts to help us all practice proper handshaking protocol (say that three times fast ;) ).

Read Part 1 now...

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Six Principles of Effective Communication

Six Principles of Effective Communication

We all have relationships in which we communicate with ease, and others in which we feel like we’re “walking on eggshells” – always careful with our words, trying not to offend or create a defensive response. It’s natural to have different levels of communication chemistry with different personalities and there’s no way to fully level the playing field. Yet, it’s also possible to reduce the likelihood of defensiveness and to increase our success when we communicate with just about anyone, anywhere. Here are six principles that can help you communicate more effectively: ...

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