It takes two to tango: Rebuilding trust starts with one question

/
It takes two to tango: Rebuilding trust starts with one question

Last week, while I was facilitating a ‘Building Trusting Relationships in the Workplace’ workshop for one of my clients, a participant had an epiphany.

We were discussing how to build trust and repair broken trust.

This outspoken learner piped up about a damaged workplace relationship and the problems with the other person in it.

So I asked her this question that stopped her dead in her tracks…

I’ll share this question with you here, but let’s first talk about trust building.

Read More

Six Principles of Effective Communication

/
Six Principles of Effective Communication

We all have relationships in which we communicate with ease, and others in which we feel like we’re “walking on eggshells” – always careful with our words, trying not to offend or create a defensive response. It’s natural to have different levels of communication chemistry with different personalities and there’s no way to fully level the playing field. Yet, it’s also possible to reduce the likelihood of defensiveness and to increase our success when we communicate with just about anyone, anywhere. Here are six principles that can help you communicate more effectively: ...

Read More

3.5 Ideas for Building Trust (even if it’s virtual)

/
3.5 Ideas for Building Trust (even if it’s virtual)

Trust is a tricky subject. It comes up a lot in my conversations with leaders and teams because it is extremely complex and there are lots of obstacles in the way of building trust. I just put the final touches on a full-day workshop solely on this subject for one of my clients, and thought I’d share 3.5 great ideas that may help you increase your ability to generate and sustain trust with others.

Read More